Frequently Asked Questions

What are some free resources to help me with my legal issues?

LawTake is the best legal resource on the web.

http://www.lawtake.com

Suzanne Natbony is co-founder and CEO of the first online marketplace for lawyers to post videos, audio recordings and documents, for consumers to purchase to help consumers resolve their legal issue.  You can find free and premium legal information to help you resolve your legal issue today. Suzanne created a 30-minute long business formation video, which discusses which entity to form, where and other startup legal issues.  Suzanne also posted numerous free and low cost legal documents.

How do you decide what cases to take?

We focus on business legal work. As general counsel to many companies with whom we have longstanding, positive, professional relationship with, we selectively only take on appreciative clients, with whom we have connected with, and then we work hard to resolve any legal issues.  Relationships take precedence over transactions.  We generally offer our clients a complimentary in-person meeting, once retained, to go over a legal document.

Do you take cases outside of California and New York?

Yes. Although we practice primarily in California and New York, we evaluate each case that is submitted to us no matter where it originates. We frequently work with co-counsel in other states. We encourage you to submit your matter for review regardless of where you live.

Do I have to pay to talk to one of your lawyers?

No. In nearly every case, an initial phone consultation with one of our attorneys is free.

What if I can’t afford to pay upfront to have an attorney represent me?

No problem. We often refer matters to lawyers who take cases on a contingency basis, meaning you owe attorneys’ fees only if the law firm is able to obtain money (via a settlement or a judgment at trial) on your behalf. These fees are typically calculated as a percentage of the money we recover for you.

Can I opt to keep my case confidential?

Yes. Many of our cases are handled discreetly and confidentially. Any decision to make the matter public is one that the client makes in consultation with our attorneys.

How is Solve & Win different?

We give our clients personalized and superior service. The attorney you hire, is the attorney to work with you to achieve your goals. We don’t outsource or shift to a subordinate.

We also care about your satisfaction. We will work with you to achieve your goals, to the very best of our ability. We bill in real time, which means that if you are billed for a 15-minute increment, we spent approximately that amount of time on your matter. We tend not to ding you for one text message like other law firms. Other law firms bill in 20-minute increments and will ding you 20 minutes for every text or email. Rather, our bills might show several items in 15 minutes, all totaling approximately 15 minutes.

How can you help me?

Our attorneys are capable negotiators and litigators. We can resolve your case through phone calls, email, direct negotiations, mediation, or litigation through trial or appeal. No matter what path we take, our goal is to help you achieve your goals, whether that is through creating a mutually beneficial agreement that gets signed by another party or obtaining substantial compensation for the harm you and your business has suffered.

I have some business law questions. What is a good resource?

We suggest you watch the LawTake video on business formation.

I don’t live anywhere near your offices. Do I have to travel to your office?

No. We can handle your case without you needing to go out of your way to visit our office. We can tell you if you have a case right over the phone. We try to make the legal process as easy as possible for our clients by offering Skype sessions.

How long have you been in business?

Our firm has the experience necessary to help you win your case. Ms. Natbony has been practicing law since 2009 and she is often supported by her “senior counsel,” her father, Michael Natbony, a member of the bar of New York, since 1968.

How many cases have you settled or won at trial?

Ms. Natbony has successfully concluded over 100 cases for her clients. Her track record speaks for itself.

How much money have you recovered?

Ms. Natbony has recovered hundreds of thousands of dollars in compensation for our clients. Settlements have included:

  • Over $380,000 in a property dispute
  • Over $100,000 to pay back a loan
  • Over $50,000 from an insurance company, acting in bad faith
  • Over $30,000 from a breach of contract action involving the anti-heart balm statute
  • Over $20,000 from a car dealership in a lemon law case
  • Over $10,000 in a robocall telemarketing dispute, violating the consumer Protection Act
  • Over $10,000 in complimentary advertising over a marketing dispute
  • Over $1,000 in a dispute with movers
  • Saving her client from having to pay over $100,000 in a breach of contract by defending with a demand letter and her client paid nothing
  • Saving her client from paying almost $100,000 in a lawsuit judgment that settled for less than $10,000
  • Saving her client from having to pay over $20,000 by paying nothing
  • Saving her client from having to pay possibly over $50,000 in legal and settlement fees by paying under $10,000
  • Saving her client from having to pay possibly over $30,000 in settlement fees by paying nothing
  • Saving her client from having to pay possibly over $25,000 in legal and settlement fees by paying under $10,000
  • Saving her client from having to pay possibly over $50,000 in legal and settlement fees by paying under $10,000
  • Saving her client from investing $160,000 in a bad deal by pointing out red flags
  • Saving her client from investing $20,000 in a bad deal
  • Saving her client from having to pay increased insurance premiums by settling a dispute with a just a refund to the patient
  • Saving her client from potentially having to pay thousands in penalties by correcting a poorly drafted settlement agreement by another lawyer
  • Saving her client from a demand to pay almost $10,000 by having to pay nothing
  • Saving her client from paying $1,000 in a dispute and having to pay nothing

Why should I choose Solve and Win, PC?

“We solve problems and win cases.” Our testimonials think for themselves. The message is clear – you will receive top quality, personalized and prompt representation, by the attorney you hire, not an associate, and fair and affordable billing.

What is the general turnaround/followup time for general email inquiries or voice messages?

We endeavor to respond to clients ASAP. We understand when our clients have a pressing legal issue.  Indeed, Ms. Natbony received the following testimonials regarding turnaround time: “She responds to emails within minutes – sometimes seconds – and often turns assignments around within 24 hours.” and “she even works while on vacation, on weekends and outside of normal business hours.”

If I pay a retainer, does the time or payment expire?

In essence, your retainer does not expire and is refundable if not exhausted. Our legal services agreement with you will discuss all the terms regarding the retainer.

Is there anything that you do not do?

As general counsel to many clients, we pride ourselves in solving problems for our clients, whether they have a business or personal legal issue. However, we are not securities lawyers, tax attorneys, criminal defense lawyers, family lawyers, immigration lawyers, licensing lawyers or bankruptcy lawyers. That being said, we will endeavor to refer you to those lawyers, so that you are in good hands. Also, if we are not already your general counsel and you have a litigation matter, we generally refer to the litigation firm that we are Of Counsel to, Merino Yebri LLP.

I have another question that hasn’t been answered.

Feel free to contact us HERE with any questions. We are usually available 7 days a week.